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Privacy Policy

Equinox Window Cleaning

Effective Date: January 4, 2026 | Last Updated: January 4, 2026

Privacy, but make it classic: we only collect what we need, like packing a Walkman with just the right tapes.

1) Scope

This Privacy Policy explains how Equinox Window Cleaning (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website or request services. This Policy does not cover third-party sites or services that may be linked from our website.

2) Information We Collect

A) Information You Provide

  • Contact details such as name, email address, phone number.
  • Service details such as service address, preferred dates/times, and information about your property or cleaning needs.
  • Communications you send to us (emails, messages, form submissions).

B) Information Collected Automatically

  • Device and usage data such as IP address, browser type, pages viewed, referring/exit pages, and approximate location (derived from IP).
  • Cookies and similar technologies used to remember preferences and understand site usage.

C) Payment Information (If Applicable)

If we accept online payments, payment card information is typically processed by a third-party payment processor. We generally do not store full payment card numbers on our servers. The processor’s privacy policy will apply to their handling of payment data.

3) How We Use Information

  • Provide quotes, schedule services, and deliver requested work.
  • Communicate with you about appointments, changes, invoices, and customer support.
  • Improve our website, services, and customer experience.
  • Protect against fraud, abuse, or security incidents.
  • Comply with legal obligations and enforce our terms.

4) How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service providers who help operate our business (hosting, analytics, scheduling tools, invoicing, payment processors, email providers).
  • Legal and safety when required by law, subpoena, court order, or to protect rights, safety, and property.
  • Business transfers in connection with a merger, acquisition, or sale of assets (information may be transferred as part of that transaction).

5) Cookies and Analytics

We may use cookies and analytics tools to understand how visitors use our website and to improve performance. You can control cookies through your browser settings. If you disable cookies, some site features may not function properly.

6) Data Retention

We retain personal information for as long as needed to provide services, maintain business records, resolve disputes, and comply with legal obligations. Retention periods may vary based on the type of data and applicable requirements.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8) Your Choices

  • Marketing emails: If we send promotional emails, you can opt out using the unsubscribe link (if provided) or by contacting us.
  • Cookies: Adjust browser settings to block or delete cookies.
  • Access and updates: You may request to access, correct, or delete certain personal information, subject to legal limitations.

9) Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps.

10) Do Not Track

Some browsers offer a “Do Not Track” setting. There is no consistent industry standard for responding to Do Not Track signals, and our website may not respond to them.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above indicates when changes were made. Your continued use of the website after an update means you accept the revised Policy.

12) Contact Us

Questions or requests regarding this Privacy Policy can be sent to:

This Privacy Policy is a general template and may not reflect all requirements for your specific tools, integrations, or jurisdictional obligations. Consider attorney review before publishing.